The room was big for Japan standards and the staff, especially the concierge, was top notch.
TripAdvisor, 02 Jan 2009
The room was great, spacious and immaculate.
Yahoo! Travel, 22 Apr 2008
The heavenly beds were,just heavenly.
Asiarooms.com, 01 May 2007
Hotel lobby and rooms are badly in need of a makeover.
TripAdvisor, 21 Apr 2008
We were initially put in an unrenovated room, but when my wife said that we were unhappy with the room (which we were staying in for leisure over the Chinese New Year holiday) we were given the option of upgrading to an executive floor room using points.
TripAdvisor, 14 Feb 2008
Bed is very comfortable, bathroom is large.
TripAdvisor, 20 Nov 2007
Completely unacceptable that housekeeping would feel the need to mess with the thermostat of a guest's room.
TripAdvisor, 19 Oct 2007
Beautiful rooms, great lobby, and very good service at the front desk.
TripAdvisor, 16 Jun 2007
The Westin Osaka certainly isn't a bad hotel - it's clean (if a little dated), the rooms are large and the staff is wonderful and friendly.
TripAdvisor, 17 Mar 2007
Got a good rate on the Club room through the Starwood website.
TripAdvisor, 10 Mar 2007