Guest Reviews of Hotel New Otani Osaka Based on a 1 (poor) to 5 (excellent) rating system

4.9 Overall
4.9 Rooms
3.5 Location
4.9 Service
5.0 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Very luxurious with outstanding customer service.

    Expedia, 16 Jun 2009

  2.  
    The staff is friendly and helpful.

    TripAdvisor, 15 Jun 2009

  3.  
    Staff speak Englisn and are very courteous and helpful (they even lend you umbrellas wthen it is raining).

    agoda, 22 Nov 2008

  4.  
    Service was excellent and room was in good shape.

    Travelocity, 01 Aug 2008

  5.  
    Other than expensive resturants all services were excellent.

    hotels.com, 22 May 2008

  1.  
    Staff was very friendly, helpful and they speak good English.

    Asiarooms.com, 01 Apr 2008

  2.  
    Wonderful Service.

    lm.hotelclub.net, 20 Nov 2007

  3.  
    Wonderful Service.

    RatesToGo, 20 Nov 2007

  4.  
    The room size was great, the service was wonderful.

    Expedia, 10 Jun 2009

  5.  
    Amazing Service!!

    TripAdvisor, 24 May 2009

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