Guest Reviews of Cross Hotel Osaka Based on a 1 (poor) to 5 (excellent) rating system

4.9 Overall
5.0 Rooms
4.9 Location
3.8 Service
3.8 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Friendly staff, great location, hard bed

    TripAdvisor, 27 May 2009

  2.  
    Staff extremly helpfull and friendly.

    Asiarooms.com, 01 May 2009

  3.  
    Lack of services and staff were not as polite comparing to what one expects in any other country nevermind Japan as a country known to have qualifty customer service!

    HotelClub, 23 Mar 2009

  4.  
    Wonderfully equipped, super friendly staff

    lm.hotelclub.net, 12 Jun 2008

  5.  
    Wonderfully equipped, super friendly staff

    RatesToGo, 12 Jun 2008

  1.  
    The front desk is just a giant donut-shaped booth with minimal staff.

    Yahoo! Travel, 07 Dec 2007

  2.  
    Modern décor, nice service, great location for exploring Osaka.

    TripAdvisor, 26 May 2009

  3.  
    Staff were always friendly with a smile however I didn't speak with them apart from check in and out.

    TripAdvisor, 16 May 2009

  4.  
    I would like to thank especially Daisuke-san at the front desk.

    TripAdvisor, 26 Apr 2009

  5.  
    On arrival the receptionist was very abrupt about telling us that our room was not ready.

    Asiarooms.com, 01 Apr 2009

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Guest Room

Cross Hotel Osaka

3 star hotel
2-5-15 SHINSAIBASHI-SUJI CHUO-KU
Japan map
This hotel has an excellent location and offers good value for a hotel of this category with plenty of restaurants and shops in the surrounding are...
Hotel details » See all prices »

Best Price

US$112 Ratestogo Continue
Guest Satisfaction

4.9

10 hearts
Wego Popularity

#4 of 388 hotels in Osaka