Guest Reviews of Kyoto Hotel Okura Based on a 1 (poor) to 5 (excellent) rating system

4.7 Overall
4.7 Rooms
4.9 Location
4.9 Service
1.1 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    The staff is energetic and helpful.

    hotels.com, 22 Jun 2009

  2.  
    Their concierge was mostly friendly (except the one on Friday night) and knowledgeable, and everyone spoke English well.

    TripAdvisor, 26 May 2009

  3.  
    Staff was helpful and attentive.

    Expedia, 26 May 2009

  4.  
    Concierge staff were particularly helpful.

    Asiarooms.com, 01 Oct 2008

  5.  
    I ate in both the coffee lounge and the chinese restaurant and the food and service were impeccable.

    Yahoo! Travel, 27 Feb 2007

  1.  
    The room was spacious with every amenity and the staff were very helpful with all requests.

    TravelPost.com, 27 Feb 2007

  2.  
    The staff was great.

    hotels.com, 08 Jun 2009

  3.  
    It is beutiful, clean, and has superior service.

    hotels.com, 25 May 2009

  4.  
    The services rendered were SO WONDERFUL!

    Expedia, 20 May 2009

  5.  
    The grand lobby is warm and inviting as are the friendly staff who are by your side and ready to assist before you even know you need them.

    TripAdvisor, 11 May 2009

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