Guest Reviews of Grand Hyatt Hotel Jakarta Based on a 1 (poor) to 5 (excellent) rating system

What people say about: Overall (show overall reviews)
  1.  
    The room they putt me in smelled like paint fumes, and when I asked to be moved, they put me in another room directly above a very loud disco in the hotel.

    TripAdvisor, 31 May 2009

  2.  
    The service given is average, the conditions of the bathroom was bad.

    TripAdvisor, 20 Dec 2008

  3.  
    Indonesia is not very safe for American's and it also have lots of bugs but staying at this hotel you do not need to go outside at all.

    hotels.com, 02 Dec 2008

  4.  
    The amenities are all there, but the service ts extremely slow and the staff cold and unfriendly.

    TripAdvisor, 30 Jan 2008

  5.  
    This experience on top of the cold, unfriendly service I've had on both this visit and a previous visit mean that I will not be staying at the Grand Hyatt in Jakarta again.

    TripAdvisor, 30 Jan 2008

  1.  
    Also from what I can tell, none of the rooms are non-smoking, and although they do a thorough job cleaning I can still faintly smell smoke in my bed linens.

    TripAdvisor, 04 Mar 2007

  2.  
    The rooms are cozy, not as modern or as good as the hyatt singapore or shanghai.

    TripAdvisor, 12 Dec 2006

  3.  
    Restaurant excellent, though pricey.

    TripAdvisor, 09 Nov 2006

  4.  
    Very pricey by world standards - let alone Indonesian prices.

    TripAdvisor, 15 Aug 2006

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Grand Hyatt Hotel Jakarta

5 star hotel
Jalan M.H. Thamrin Kav. 28-30
Jakarta 10230, Indonesia map
A luxurious 26 story hotel located in the city center, adjacent to Indonesia's most sophisticated shopping mall, the Plaza Indonesia. Rated the be...

Best Price

Guest Satisfaction

4.7

9 hearts
Wego Popularity

#3 of 211 hotels in Jakarta