Guest Reviews of Grand Hyatt Hotel Jakarta Based on a 1 (poor) to 5 (excellent) rating system

4.7 Overall
5.0 Rooms
4.8 Location
1.9 Service
3.1 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    The staff was helpful But the only problem was the language..

    TripAdvisor, 11 Jun 2009

  2.  
    been staying again in this hotel for 2 nights, a very well service, nice staff, the bed is very comfortable, breakfast is great.

    agoda, 10 May 2009

  3.  
    The swimming pool is also a very nice service from the hotel.

    Yahoo! Travel, 20 Dec 2007

  4.  
    The service staff at the restaurants were nice, and the breakfast buffet was also very good.

    TripAdvisor, 31 May 2009

  5.  
    The work desk is very comfortable and the Internet service is excellent.

    TripAdvisor, 18 May 2009

  1.  
    been staying again in this hotel for 2 nights, a very well service, nice staff, the bed is very comfortable, breakfast is great.

    agoda, 07 May 2009

  2.  
    Nothing specific to complain but quite impersonal.

    TripAdvisor, 04 May 2009

  3.  
    Excellent service (I order customized veggie dishes off menu and no problem), great ever changing buffet breakfast, excellent gym, large comfortable rooms and great location next to a mall - it all continues to be good!

    TripAdvisor, 30 Apr 2009

  4.  
    The fantastic staff are an asset.

    TripAdvisor, 24 Apr 2009

  5.  
    Being Jakarta, everyone is just generally friendly and staff go out of their way to ensure you are enjoying yourself.

    TripAdvisor, 01 Apr 2009

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Grand Hyatt Hotel Jakarta

5 star hotel
Jalan M.H. Thamrin Kav. 28-30
Jakarta 10230, Indonesia map
A luxurious 26 story hotel located in the city center, adjacent to Indonesia's most sophisticated shopping mall, the Plaza Indonesia. Rated the be...
Hotel details » See all prices »

Best Price

US$160 HRS.com Continue
Guest Satisfaction

4.7

9 hearts
Wego Popularity

#3 of 211 hotels in Jakarta