Guest Reviews of Bintan Lagoon Resort Based on a 1 (poor) to 5 (excellent) rating system

2.9 Overall
3.3 Rooms
2.9 Location
1.5 Service
4.5 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    very poor service!

    Asiarooms.com, 01 Jun 2009

  2.  
    very good hotel service CONS: it was often too noisy in the room - with noise coming either from corridor/other rooms or from outside

    Booking.com, 12 May 2009

  3.  
    The staff was helpful and efficient though not overly friendly or attentive.

    TripAdvisor, 02 Jan 2009

  4.  
    + very friendly staff + overall a very nice location + disco club just next is fun - long waiting time for check-in, although arrived afer 3pm.

    lm.hotelclub.net, 05 Sep 2008

  5.  
    + very friendly staff + overall a very nice location + disco club just next is fun - long waiting time for check-in, although arrived afer 3pm.

    RatesToGo, 05 Sep 2008

  1.  
    All in all the Breakfast buffet was superb and great services compare to Lunch hours or Dinner time..

    HolidayCity, 16 Jun 2008

  2.  
    When we arrived, the front desk staff greeted us and helped to check us into a room.

    Travelocity, 01 Apr 2008

  3.  
    Good hotel! good service... ..but is this where u really want to go?

    Expedia, 26 Mar 2008

  4.  
    The staff was very kind and attentive.

    Asiarooms.com, 01 May 2009

  5.  
    PROS: the food at kopi-o and the pleasant staff CONS: there were cockroaches in my room!

    Booking.com, 06 Apr 2009

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