Guest Reviews of Shangri La Hotel Guangzhou Based on a 1 (poor) to 5 (excellent) rating system

3.9 Overall
3.6 Rooms
1.7 Location
4.5 Service
1.4 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    I my openion and that is after I have travelled alot around the world that your hotel is giving a good service in all sections.

    Asiarooms.com, 01 Jun 2009

  2.  
    Great service from all staff..

    agoda, 19 Apr 2009

  3.  
    The service was excellent.

    Yahoo! Travel, 07 Apr 2009

  4.  
    It was a really great stay with great staff!

    TripAdvisor, 10 Mar 2009

  5.  
    The service throughout the hotel is exemplary with special mention going to the Horizon Club team(Grace,Zoe,Candy,Gloria,Alan,Jessica and new girl Maggie) who make you feel really special during your stay!!!!

    TripAdvisor, 30 Dec 2008

  1.  
    The staff and it service was perfect, the room was splendid (view on the pearl river) What made it really unforgettable was the level of attention to service.

    TripAdvisor, 19 Dec 2008

  2.  
    very friendly staff and good food.

    Asiarooms.com, 01 Oct 2008

  3.  
    Unlike Kowloon Shangri-La's Horizon Club staff in which made our stay really bad, Guangzhou's Horizon Club staff made our stay superb!

    TripAdvisor, 26 Aug 2008

  4.  
    I found this hotel to be truly luxurious with excellent service.

    TripAdvisor, 01 Jul 2008

  5.  
    In other words, good service for China but not for Asia at large.

    Asiarooms.com, 01 Jun 2008

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