Staff are generally very friendly and helpful except that at times, none to attend to you when u need to get a taxi from hotel entrance.
TripAdvisor, 18 May 2009
The most friendly services that we received was from the Train Ticket Booth and the Business Centre.
Travelocity, 01 Dec 2007
definitely, it's not a 5 stars (cleanliness, service are not impressive) but a very competitive 4 stars.
TripAdvisor, 30 Apr 2009
However, the food offered in the executive lounge was lousy and the staff was not very good at anticipating your beverage needs!
TripAdvisor, 31 Mar 2009
The hotel staff is helpful and their English is adequate.
TripAdvisor, 18 Nov 2008
I discussed the problems with the hotel staff and they just told me they were sorry.
TripAdvisor, 27 Apr 2008
The check in is each time very fast and professional.
TripAdvisor, 25 Feb 2007
lounge were pleasant and friendly.
TripAdvisor, 28 Nov 2006
I payed an astronomical price thinking I was going to get a great room, great food, with train station transport, and good service.
TripAdvisor, 27 Oct 2006
Any hotel that is willing to invest in their staff by sending them to another hotel, that has a track record of providing excellent service, is a place that I want to stay.
TripAdvisor, 06 Jun 2006