Good value, professional. Pleasantly surprised
TripAdvisor, 07 Jun 2009
The staff are attentive and speak English.
Expedia, 02 Jun 2009
The staff was helpful, though wished there were a few more available at check-in.
agoda, 16 May 2009
PROS: Good service helpful employees free internet and good location CONS: The barber shop was overpriced
Booking.com, 07 Apr 2009
Hotel staff is very responsive although you need to go to the Bank of China to change your traveler's checks (at the Swan Lake Hotel)
hotels.com, 14 Mar 2009
Friendly, helpful staff.
lm.hotelclub.net, 04 Jan 2009
Friendly, helpful staff.
RatesToGo, 04 Jan 2009
The reception staff was good though and very helpful.
Asiarooms.com, 01 Dec 2008
The staff is friendly.
Travelocity, 01 Mar 2008
Front desk is also attentive to your neeeds and request, much better than some I came across.
Virtual Tourist, 27 May 2007