Guest Reviews of The Regent Hotel Beijing Based on a 1 (poor) to 5 (excellent) rating system

4.8 Overall
4.9 Rooms
3.9 Location
3.1 Service
4.7 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    The room was spacious and clean, and the staff (reception to house keeping personnel) was very friendly.

    TripAdvisor, 01 Jun 2009

  2.  
    For sites further away, there is a subway station right under the hotel and the staff was great about calling a cab and giving the Chinese taxi drivers good instructions..

    hotels.com, 26 May 2009

  3.  
    And an amazing team at the concierge desk!

    TabletHotels, 01 Apr 2009

  4.  
    Excellent service.

    Expedia, 30 Sep 2008

  5.  
    Regarding the Asian culture, service level is really poor.

    agoda, 28 Dec 2007

  1.  
    The hotel staff were very helpful especially relating to the theft of my camera.

    HolidayCity, 10 Dec 2007

  2.  
    The hotel staff were helpful and they all speak English.

    Asiarooms.com, 01 Dec 2007

  3.  
    They are reserved, polite and eager to help, if language proves no obstacle (see below).

    TripAdvisor, 23 May 2009

  4.  
    The staff are really friendly and very helpful in arranging trips or taxis.

    TripAdvisor, 28 Apr 2009

  5.  
    Excellent service!

    TripAdvisor, 11 Apr 2009

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