Guest Reviews of Fairmont Hotel Vancouver Based on a 1 (poor) to 5 (excellent) rating system

4.7 Overall
4.4 Rooms
3.8 Location
4.6 Service
4.4 Facilities
What people say about: Overall (show overall reviews)
Showing: all reviews positive negative
  1.  
    Our check in was okay, but the staff were not very friendly except for the valet/car men, who were friendly and welcoming.After

    TripAdvisor, 14 Dec 2008

  2.  
    Customer service was awful.

    TripAdvisor, 14 Nov 2008

  3.  
    Check in was slow and we had the impression that there was No room at the inn...

    TripAdvisor, 03 Nov 2008

  4.  
    Post cruise was a big disappointment, the room was small, dark and needed some attention.

    TripAdvisor, 03 Nov 2008

  5.  
    Looking at the emergency escape procedure map, our room was the smallest on the floor!!

    TripAdvisor, 03 Nov 2008

  1.  
    Beutiful hotel. Poor customer service

    Yahoo! Travel, 28 Sep 2008

  2.  
    The rooms are stuffy, extremely noisy and uncomfortable.

    TripAdvisor, 15 Sep 2008

  3.  
    The beds and bathroom were fine, although the bathroom was not quite as clean as one would expect from a 5-star hotel.

    TripAdvisor, 01 Jul 2008

  4.  
    The breakfast buffet may SEEM expensive, but if you get two sides and two different drinks (juice and tea), you can find yourself spending nearly as much, for much less food.

    TripAdvisor, 21 Apr 2008

  5.  
    The rooms are nothing special and actually were somewhat run down.

    TripAdvisor, 22 Mar 2008

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