Guest Reviews of Sheraton Hotel Vancouver Wall Centre Based on a 1 (poor) to 5 (excellent) rating system

3.8 Overall
4.2 Rooms
4.1 Location
2.3 Service
2.5 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    The place was nice, but the employees especially the front desk staff were unfriendly, and moreover, would not give us an upgrade or assist us in any way when our reservation was made incorrectly.

    Yahoo! Travel, 26 Jun 2009

  2.  
    The staff was accomodating and responsive to problems with immediate resolutions.

    Expedia, 23 Jun 2009

  3.  
    - Starbucks available downstairs - Very friendly bar staff.

    TripAdvisor, 31 Dec 2008

  4.  
    The service at the hotel was good and the ways they helped us was okay but one thing we did had a problem was the number of people at the hotel being served because we were waiting in line for 30 mins just to get our room.

    TravelPost.com, 26 Jul 2007

  5.  
    The service was great, everyone friendly and helpful.

    IgoUgo, 21 Jun 2007

  1.  
    everyone was very professional and friendly and kind - helped in many little ways

    Expedia, 17 Jun 2009

  2.  
    The breakfast and afternoon snacks on the concierge floors were great

    Expedia, 15 Apr 2009

  3.  
    The staff is pleasant and helpful, room service prompt.

    Expedia, 18 Mar 2009

  4.  
    The front desk and cleaning staff were very friendly and greeted me with a smile every time.

    TripAdvisor, 18 Dec 2008

  5.  
    but lacking in the service part.

    TripAdvisor, 10 Dec 2008

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