Guest Reviews of The Westin Harbour Castle, Hotel Toronto Based on a 1 (poor) to 5 (excellent) rating system

4.7 Overall
4.7 Rooms
3.3 Location
3.5 Service
5.0 Facilities
What people say about: Overall (show overall reviews)
Showing: all reviews positive negative
  1.  
    very poor service..

    Expedia, 03 Jun 2009

  2.  
    Well for only answer I had a very rude front desk manager that sent me off telling me that it was only lasting a week and the only other solution they had was to go to their sister location for the gym witch was a 30 minutes cab ride from this hotel...

    Expedia, 03 Jun 2009

  3.  
    I found out (at check-out time) that this hotel has an expensive late check out fee if you do not depart from your rooom on time.

    Expedia, 02 Jun 2009

  4.  
    The menu was a little pricey, but the food was good.

    Expedia, 02 Apr 2009

  5.  
    Lounge very pricey.

    Expedia, 25 Feb 2009

  1.  
    Concierge didn't know much, nor front desk, about transportation around town, ticket packages, shows, etc.

    Expedia, 06 Jan 2009

  2.  
    ) Very Expensive - went for dessert, creme brulee badly curdled, waiter did nothing - paid almost three digits for coffees, two cocktails and tasteless desserts.

    Expedia, 06 Jan 2009

  3.  
    Just call ahead to find out what services may be unavailable during your stay.

    TripAdvisor, 03 Jan 2009

  4.  
    The staff member at the front desk at check-in was unfriendly and unhelpful.

    TripAdvisor, 17 Dec 2008

  5.  
    The room was small but very clean.

    TripAdvisor, 17 Dec 2008

Loading...