Guest Reviews of The Westin Harbour Castle, Hotel Toronto Based on a 1 (poor) to 5 (excellent) rating system

4.7 Overall
4.7 Rooms
3.3 Location
3.5 Service
5.0 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    However, the other concierge seemed much more knowledgeable.

    Expedia, 16 Jun 2009

  2.  
    Just call ahead to find out what services may be unavailable during your stay.

    TripAdvisor, 03 Jan 2009

  3.  
    Staff was very friendly and helpful.

    MYTravelGuide, 03 Dec 2008

  4.  
    The housekeeping service was mediocre but the room was very clean.

    IgoUgo, 01 Jul 2008

  5.  
    The employees were very friendly and easygoing, so all in all it was a memorable stay!!

    Yahoo! Travel, 21 Mar 2008

  1.  
    Staff was very nice and friendly - we asked for some extra towels and got them in like less than 5 minutes.

    TravelPost.com, 27 Jul 2007

  2.  
    Service in all areas is fast, efficient and friendly.

    Asiarooms.com, 01 Jun 2007

  3.  
    Well for only answer I had a very rude front desk manager that sent me off telling me that it was only lasting a week and the only other solution they had was to go to their sister location for the gym witch was a 30 minutes cab ride from this hotel...

    Expedia, 03 Jun 2009

  4.  
    This hotel was very comfortable and very accomodating.

    Expedia, 26 May 2009

  5.  
    Service was just great.

    Expedia, 20 Apr 2009

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