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The Sutton Place Hotel -- Toronto

5 star hotel
955 Bay Street
Toronto M5S2A2, Canada map
Hotel telephone: (416) 924-9221
Reservations telephone: 877-367-2269
Guest Satisfaction (?)

1.5

3 hearts
Wego Popularity (?)

#57 of 528 hotels in Toronto

Luxury European-style hotel located in the heart of the city. Adjacent to Queen's Park (Provincial legislature) and minutes from fashionable Yorkville, financial, shopping, arts and entertainment districts. Decor is reminiscent of fine European hotels, with rare artwork, antiques, gilded mirrors and chandeliers. 292 guest rooms and suites.

Guest Reviews Summary

1.5 out of 5 Overall

Positive 121 (34%)
Neutral 166 (47%)
Negative 63 (18%)
Overall Guest Opinions
  1.  
    This hotel could use a refresh - it was expensive for the place - service in the restaurant was very slow and the place was empty.

    Expedia, 02 Jun 2009

  2.  
    An overpriced 3-Star hotel

    TripAdvisor, 25 Dec 2008

  3.  
    Quite frankly the room was not safe.

    MYTravelGuide, 10 Sep 2008

  4.  
    The room was not luxurious, but adequate, comfy and clean.

    IgoUgo, 02 Aug 2008

Read more guest opinions
Guest Opinions about:
  1. rooms
  2. service
  3. location
  4. value
  5. food
  1. luxurious
  2. spa
  3. shopping
  4. business friendly
  5. facilities
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The Sutton Place Hotel -- Toronto Description

Luxury European-style hotel located in the heart of the city. Adjacent to Queen's Park (Provincial legislature) and minutes from fashionable Yorkville, financial, shopping, arts and entertainment districts. Decor is reminiscent of fine European hotels, with rare artwork, antiques, gilded mirrors and chandeliers. 292 guest rooms and suites.

Exterior View Enterior Room Accents Restaurant and Bar See all 10 photos

Guest Opinions of The Sutton Place Hotel -- Toronto Based on a 1 (poor) to 5 (excellent) rating system

1.5 Overall
2.1 Rooms
2.3 Location
1.7 Service
1.2 Facilities
See all guest opinions

The Sutton Place Hotel -- Toronto Amenities

  1. Pool
  2. Restaurant
  3. 24 Hour Front Desk
  4. AM/FM Alarm Clock
  5. Bar/Lounge
  6. Barber/Beauty Shop
  7. Business Center
  8. Coffee Maker in Room
  9. Concierge
See all amenities

The Sutton Place Hotel -- Toronto Policies

Check-in: 3PM
Check-out: 12PM

4PM day of arrival

The Sutton Place Hotel -- Toronto Nearby Attractions

  • Royal Sutton Ballroom
    3,586 square feet. Divides into 3 separate meeting areas or seats up to 310 for dinner and dancing.
  • Royal Sutton Ballroom
    3,586 square feet. Divides into 3 separate meeting areas or seats up to 310 for dinner and dancing.
  • Queen Victoria Ballroom
    3,000 square feet. Accommodates up to 350 people and is ideal for social functions and meetings.
  • Queen Victoria Ballroom
    3,000 square feet. Accommodates up to 350 people and is ideal for social functions and meetings.
  • Meeting Rooms
    Eight individually appointed meeting rooms, ranging from 494 square feet to 739 square feet. Ideal settings for social events, business meetings and small group functions.
  • Meeting Rooms
    Eight individually appointed meeting rooms, ranging from 494 square feet to 739 square feet. Ideal settings for social events, business meetings and small group functions.
  • Stop 33
    2,574 square feet. Located on the 33rd floor, this ballroom can accommodate up to 250 people. The ultimate conference room with a breathtaking panoramic view of Toronto.
  • Stop 33
    2,574 square feet. Located on the 33rd floor, this ballroom can accommodate up to 250 people. The ultimate conference room with a breathtaking panoramic view of Toronto.
  • Queen's Park
    740 square feet. Adjacent to Stop 33 is the Queen's Park, an intimate room with a fireplace.
  • Queen's Park
    740 square feet. Adjacent to Stop 33 is the Queen's Park, an intimate room with a fireplace.
  • Wellesley Room
    2,016 square feet. Located adjacent to the front lobby, this room provides an excellent atmosphere for cocktail receptions and social dinners.
  • Wellesley Room
    2,016 square feet. Located adjacent to the front lobby, this room provides an excellent atmosphere for cocktail receptions and social dinners.
  • Accents Restaurant & Bar
    Continental cuisine and eclectic wines by the glass, served in a relaxed atmosphere - the perfect meeting place for friends and business associates; live musical entertainment every Thursday, Friday and Saturday evening. Located on the lobby level.
  • Accents Restaurant & Bar
    Continental cuisine and eclectic wines by the glass, served in a relaxed atmosphere - the perfect meeting place for friends and business associates; live musical entertainment every Thursday, Friday and Saturday evening. Located on the lobby level.
See hotel location and map