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The room was very clean and the staff very helpful.
hotels.com, 18 Sep 2012
Staff was pleasant and lobby had been renovated but rooms were smelly dirty and tired.
hotels.com, 16 Sep 2012
My only complaint with 2 boys is that I would have much preferred to have a refrigerator in our room rather than the hospitality bar.
hotels.com, 15 Sep 2012
The hotel is safe, gorgeous, clean, modern, professional, friendly, clean and clean.
hotels.com, 12 Sep 2012
the staff was friendly.
hotels.com, 05 Sep 2012
Service is superb.
hotels.com, 04 Sep 2012
Great location in downtown Toronto, friendly nf helpful staff.
hotels.com, 14 Aug 2012
I somehow feel ""lucky"" about both of our experiences staying at this hotel, as quite a few reviews seem to be bad experiences with the staff of the hotel.
hotels.com, 13 Jul 2012
Great location for us, staff always friendly, attentive.
hotels.com, 13 Jul 2012
- automatic doors did not work; unusual in that guests have to take their own bags (which is OK, but unexpected); check-in staff were a little haughty; wished refunds were possible for deposits; parking is expensive; but overall very beautiful and clean hotel in great location
hotels.com, 28 Jun 2012
