Guest Reviews of Fairmont The Queen Elizabeth Hotel Montreal Based on a 1 (poor) to 5 (excellent) rating system

THE PROS: The room was very small but nice and clean, they did accommodate our allergy requests and the room service was amazing.

Expedia, 14 Jan 2009

The rooms are not huge but certainly large enough and the rooms clean and beds comfortable.

TripAdvisor, 24 Nov 2008

My husband and I were away for a romantic anniversary weekend and were deeply disappointed to find out that the staff was bare bones; the pool, sauna, hot tub and fitness centre were all closed; there was no room service; all the bars and restaurants in the hotel were closed and there was no maid service.

TripAdvisor, 10 Nov 2008

The worst part was the room was VERY small and, as usual, the bed and pillows were awful.

Expedia, 22 Oct 2008

My very only complaint at this hotel was that my older daughter (20) was treated poorly when she took her younger brother to the pool and my husband and I went to the gym-on two different occasions-and by two different staff.

TripAdvisor, 17 Oct 2008

Hotel workers were on strike, so there was no bellman to help with luggage and towels were located in the hallway by the elevator.

TripAdvisor, 16 Oct 2008

Obnoxious and intrusive staff was rude and unprofessional.

TripAdvisor, 15 Oct 2008

The front desk people were abrupt and due to the strike my room was not cleaned during my stay.

TripAdvisor, 29 Sep 2008

When I recently had a problem with internet service in a Boston hotel (at $1200 a night) it took hours for a staff member to appear and correct the problem, and internet service still cost an extra $12 a day there.

TripAdvisor, 23 Sep 2008

No room service, no beds made up.

TripAdvisor, 22 Sep 2008