Guest Reviews of Fairmont The Queen Elizabeth Hotel Montreal Based on a 1 (poor) to 5 (excellent) rating system

3.5 Overall
1.7 Rooms
3.8 Location
3.9 Service
2.5 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Concierge service on the Gold Floor was spectacular.

    Expedia, 16 Jun 2009

  2.  
    The staff is very curtious and helpful.

    TravelPost.com, 31 Jan 2009

  3.  
    I find few gaps in the Fairmont level of service having stayed at 5 separate Fairmont Hotels over the years, but the Queen Elizabeth may have had the best service of them all.

    TripAdvisor, 01 Jan 2009

  4.  
    Concierge and service team very helpful and friendly.

    MYTravelGuide, 01 Apr 2008

  5.  
    The staff and service is well worth it.

    Yahoo! Travel, 13 Mar 2008

  1.  
    The concierge was helpful and courteous, as was most of the staff.

    IgoUgo, 26 Nov 2007

  2.  
    Martin Leclerc was rude and unprofessional.

    TravBuddy.com, 22 Nov 2007

  3.  
    It is such a pleasure to get off the train below the hotel and simply go upstairs to the lobby and check in; the hotel staff are all equally accommodating, friendly and more than happy to help.

    Expedia, 16 Apr 2009

  4.  
    Staff very friendly, warm and receptive.

    Expedia, 17 Feb 2009

  5.  
    Staff very courteous but not any more so than the Sheraton which was considerably cheaper and equally well located just up the street.

    Expedia, 08 Feb 2009

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