Guest Reviews of The Quay Hotel, Phnom Penh Based on a 1 (poor) to 5 (excellent) rating system

3.8 Overall
4.8 Rooms
3.5 Location
4.8 Service
1.5 Facilities
What people say about: Service (show overall reviews)
Showing: all reviews positive negative
  1.  
    Im suprised at some comments , i visited the paragon in May this year and found the staff very friendly and helpful , they took us up to see if we liked the room , provided milk and tea for us , the room was clean and tidy and had a door window, although this was locked , but then thats standard all over Cambodia.

    TripAdvisor, 25 Jun 2009

  2.  
    Service at the Bar was so bad it was comical the Barman was determined to finish his mobile 'phone call and studiously avoided us, he only came when another irate male customer shouted his displeasure - it was that bad we had a laugh.

    LateRooms, 01 May 2009

  3.  
    Its a great place, the staff is attentive and nice.

    Asiarooms.com, 01 May 2009

  4.  
    THe staff are attentive and the food is excellent, fresh and tasty.

    agoda, 16 Apr 2009

  5.  
    My only complaint about the staff was that their recommendations for places to eat consisted of restaurants owned by the same company as owns the Quay.

    Expedia, 11 Mar 2009

  1.  
    The staff were extremely friendly.

    lm.hotelclub.net, 17 Jan 2009

  2.  
    The staff were extremely friendly.

    RatesToGo, 17 Jan 2009

  3.  
    PROS: Friendly staff, size of room and view from room CONS: Inaccurate information on shuttle service for cross-border crossing to Hong Kong.

    Booking.com, 11 Jul 2008

  4.  
    The hotel staff is very good.

    TripAdvisor, 19 Jun 2009

  5.  
    Service was good, very helpful when approached.

    TripAdvisor, 24 May 2009

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