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    Air India Express (IX)

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    Air India Express:
    The low cost airline is owned by Air India and is a part of National Aviation Company of India Ltd headquartered in Mumbai. It connects various domestic and international destinations. There is a fleet of well equipped aircrafts catering to the basic requirements of travellers during journey. The international airline is recognized as first in terms of providing connectivity in the short range routes at reasonable prices. It never compromises in quality of both safety and services. The maintenance and security standards are at par with the best in the industry.

    Air India Express Check up guidelines:
    The check in process is usually the same as a conventional paper ticket. The passenger needs to bring their itinerary receipt, valid passport and visa to the check in counter. For the purpose of domestic travelling, documents such as credit card, driving license, and pan card may be required. Ticket booking can be done from the website or various online travel portals. Tickets can be also purchased from their listed travel agents and from Air India Express’s airport or the city offices through the counter.

    Check in time:
    The check in counters for Air India Express flights open at 3 hours before the scheduled time of departure. It closes down an hour before the scheduled time of flight departure.

    Web Check in:
    There is online check in facility for the passengers. Thus, there is no need to two hours prior to flight schedule and this facility allows checking in irrespective of location. The PNR number is essential to use the web check in services and is valid for at least seven passengers at a time. In case of the domestic flights, it is 45 minutes prior to the flight departure. In case of the international flights, it is 60 minutes before the scheduled time of departure.

    Meals and Entertainment
    Air India Express provides all the necessary on board services including meals and in-flight entertainment for a comfortable flight experience. Free standardized pre set meals are provided for passengers along with soft beverages. For any special services, the passengers should contact the reservation office and inform the staff of their requirements. The staff would be doing the best possible thing to accommodate the needs of the passengers.

    Domestic routes
    • Chennai – Mumbai
    • Mumbai – Kochi
    • Chennai – Trivandrum
    • Kochi – Mumbai
    • Trivandrum – Kochi
    • Tiruchirapalli – Chennai

    Domestic sector
    Air India Express aircrafts move across various domestic destinations to ensure a hassle free connectivity between commercial and non-commercial cities. There is large number of flights going to places like Mumbai, Delhi, Kochi, Kozhikode, Tiruchirapalli, Pune and Chennai. Some of the other major cities served by the airline include Amritsar, Jaipur, Mangalore, Thiruvanthapuram and Lucknow. The airline operates nearly 100 flights on weekly basis from the South Indian states such as Kerala, Karnataka and Tamil Nadu.

    International routes
    • Chennai – Colombo
    • Colombo – Chennai
    • Mumbai – Doha
    • Lucknow – Dubai
    • Kualoa Lumpur – Chennai
    • Chennai – Kuala Lumpur
    • Kochi – Dubai
    • Singapore – Chennai
    • Mangalore – Dubai
    • Chennai – Singapore

    International sector
    There are a variety of international locations serviced by Air India Express flights. It includes connecting to UAE destinations such as Abu Dhabi, Dubai, Sharjah, Al Ain, Muscat, Doha, Kuwait and Salalah. The flights also operate on the foreign routes connecting to places like Bahrain, Colombo, Dhaka and Singapore.

    *Airport served *
    There are several international and national airports serviced by the flights of Air India Express. Among the international ones, there is Colombo, Singapore, Kuala Lumpur, Dhaka, Abu Dhabi, Bahrain, Dubai, Sharjah, Doha, Kuwait, Al Ain, Salalah and Muscat. When it comes to connecting the domestic destinations, it services places like Kolkata, Mumbai, Delhi, Pune, Chennai, Jaipur, Amritsar, Thiruvananthapuram , Lukcnow and many more.

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    Air India Express Details

    Airline Information

    IATA Code IX
    ICAO Code AXB
    Headquarters India, Kochi
    Fleet 21
    Destinations 31
    Operating since 29 April, 2005
    Slogan "Simply Priceless"
    Alliance Lcc

    Refund Policy
    The fares can be refunded on certain situations in accordance with the policy and rules. Refunding is usually made in the same form as booking. There is no refund if the flight cancellations are made below 24 hours before the scheduled time of departure.

    Baggage allowance
    Air India Express offers a delightful flying experience with its baggage policy. While travelling on the domestic routes, the passengers are allowed to carry baggage which weighs 15 kg as free of cost. The infants are allowed to carry up to 10 kg weighted baggage free of cost. There is very tight security at airports and aircrafts and passengers aren’t allowed to carry batteries, bulbs, razors, scissors and nail clippers.

    Extra baggage allowance
    Any excess baggage which exceeds the permissible limits in weight and other measurements should be paid. In the present times, the prevailing charges for on-board extra baggage are Rs 250 per kilogram. The passengers of Air India Express flights are allowed to carry a single hand luggage which weighs a maximum of 7kg in-flight. The airline suggests all of its passengers to not put their valuable items as checked in baggage and take them on-board.

    The budget friendly airline fares attract many passengers beside efficient services, international level hospitality, standardized meal boxes and comfortable seats. There is a facility of reserving seats in advance at the time of booking or may be after booking with the payment of necessary charge. Pre-set meals and soft beverages are offered on board. Special services are provided on request while travelling with infants, patients, pregnant women etc.

    Connectivity/ Fleet
    The Air India Express fleet features 21 Boeing B737-800 aircrafts. It connects to a total of 31 destinations out which 17 are across India and 14 are abroad. There are several flights especially dedicated to serve along Southeast Asia and Middle East. Among the domestic destinations, it connects to places like Kolkata, Delhi, Chennai, Mumbai, Amritsar, Thiruvananthapuram and others. International destinations include Malaysia, Thailand, Singapore, Dubai, Qatar, Oman, Abu Dhabi, and others.

    The Air India Express fleet boasts of Boeing 737-800 aircrafts with a maximum seating capacity of 180 seats.

    Booking Fee
    Credit cards can be used for online booking. Both cash and credit cards are accepted at Air India Express’s walking city and airport offices. There are no extra charges taken from the passengers as a booking fee.